Privacy Policy
How ENYAN FOAM handles information collected through this website.
This policy explains how ENYAN FOAM (Wenzhou Enyan Packaging Materials Co., Ltd., Wenzhou, Zhejiang, China) handles personal information collected through enyanfoam.com. This website is intended for business buyers.
Information we collect
- Inquiry form: when you send an inquiry we receive the details you type: name, company, email address, WhatsApp number (optional), country, estimated quantity, products of interest and your message.
- Campaign information: if you arrive from an online ad or a tagged link, we store campaign identifiers (such as gclid, gbraid, wbraid and utm_ parameters), the page you first visited and the referring site in your browser, and include them with your inquiry so we can see which campaigns lead to inquiries.
- Email and WhatsApp: if you contact us by email or WhatsApp, we receive the information you send us. WhatsApp is operated by a third party under its own terms.
- Usage data: we use Google Analytics 4 and Cloudflare Web Analytics to see how the site is used, for example pages viewed, approximate location, device and browser, and clicks on WhatsApp, email, quote and outbound links.
How we use it
We use inquiry information to reply to you, prepare quotations and manage orders. We use usage data to understand and improve the website and to measure our online advertising. We do not sell personal information.
Cookies and similar technologies
Google Analytics sets cookies to distinguish visitors and sessions. Our site also stores campaign information in your browser (local storage) for up to 90 days. You can block or delete cookies and site data in your browser settings, and you can opt out of Google Analytics with Google's browser add-on. Blocking them does not stop you from using the site or sending an inquiry.
Who we share it with
We share information only with service providers that help us run the site and communicate with you, such as Cloudflare (website hosting, security, analytics and email routing), Google (analytics and advertising measurement) and our email provider. They process information on our behalf or under their own terms. We may disclose information if the law requires it.
International transfers
We are based in China, and our service providers operate in several countries. By using the site and sending an inquiry, you understand that your information may be processed outside your own country.
Retention
We keep inquiry information for as long as we need it for business correspondence, orders and record keeping, and then delete it or keep it only in aggregated form.
Your choices
You can ask us to access, correct or delete the personal information you have sent us, or ask us not to contact you again, by emailing [email protected].
Children
This website is for business buyers and is not directed to children. We do not knowingly collect personal information from children.
Changes
We may update this policy and will change the date above when we do.
Contact
ENYAN FOAM, Wenzhou Enyan Packaging Materials Co., Ltd., Wenzhou, Zhejiang, China. Email: [email protected].